Let’s help you get the most out of your NDIS plan
Navigating the intricacies of NDIS plans, reviews, and administrative processes can be extremely challenging. We’re here to help simplify an often-complex process with fully independent, strategic guidance aligned to your goals.
Hear from our Manager of Specialist Support Coordination
What you can expect when you work with Care & Connects, and how our services are genuinely independent.
Support coordination services
Support Coordination
Our Support Coordination services are designed to help you build the skills necessary to understand and effectively utilise your NDIS plan. Your dedicated Support Coordinator will work closely with you to ensure that you have access to a diverse range of supports that enhance your capacity to maintain relationships, manage service delivery tasks, live more independently, and actively participate in your community.
Specialist Support Coordination
For individuals with more complex situations who require a higher level of support, we offer Specialist Support Coordination. Our experienced Specialist Support Coordinators will work diligently to help you manage challenges in your support environment and ensure the consistent delivery of services tailored to your unique needs. This advanced level of coordination is designed to provide you with the expert guidance and resources necessary to navigate even the most complex support landscapes.ms.
Our approach
Support coordination with Care & Connects builds your capacity, educates you on NDIS processes, ensures your understanding of rights, and assists you in getting the most out of your plan.
Participant-led support plans
No two support plans are the same. We bring compassion and commitment to understanding your unique needs and objectives, then use our ever-expanding networks to refer you to the best providers and individual therapists for you.
Maximising your funding
We use strategic planning to maximize your funding and desired outcomes. This is includes preparing you and your support workers for NDIS reviews; equipping you to articulate your evolving requirements.
Multi-skilled coordination team
With backgrounds spanning social science, innovation, health, and community services, our team’s broad experience gives us a deep understanding of every facet of your requirements.
We pair this with a strong network of compassionate, highly experienced providers, which we are constantly expanding. This ensures we are gathering a team of services around you that is individual to your needs and responsive to your needs.
At our core, we care. Genuinely compassionate and committed to education, we empower you to lead independent lives aligned to your goals.
Getting started is easy
Step 1: You contact us or submit a referral
You can either reach out to us directly or have someone submit a referral on your behalf.
Step 2: We meet to discuss your goals
We meet with you to learn about you – your unique needs and challenges, your goals and passions, and how we can help you.
We may even recommend other, external supports and providers to give you all the support you need.
Step 3: We match you with your perfect support team
We partner you with a team of support workers who ‘click’ with you.
You will be spending a lot of time together in the months and years ahead, so it’s important these are people who over time feel like friends and family.
Frequently asked questions
Support coordination focuses on advising/guiding participants to self-direct care and build capacity. Plan management handles invoices, payments, budget tracking. We offer complementary strengths.
For those with more complex situations like challenging behaviours, acute disabilities or remote access issues, our specialist coordinators have extra capabilities to facilitate environments for effective support.
To avoid any conflict of interest, if we supply any of your disability care services already, we will refer you to one of our partner agencies that provides independent, objective coordination.
Key responsibilities include developing your NDIS plan, coordinating services, liaising with providers, monitoring progress, resolving problems, supporting through plan reviews, and more.
Just let us know if you would like a change of coordinator and we will try our best to accommodate this. We want you to feel comfortable.
