Traditional disability supports are not enough
Living with mental health conditions requires specialised supports with knowledgeable professionals.
At Care & Connects, we have assembled a team of mental health experts to support you on your journey to recovery.
Our approach
Specialist support teams
Our dedicated psychosocial team comprises Certificate IV-qualified mental health workers and experts in recovery-oriented practice. They receive ongoing supervision and training to provide quality and compassionate support.
Evidence-based, recovery-focused model
Utilising strengths-based approaches, we support you to grow your capacity and independence. All staff are trained in delivering recovery-oriented practice, and receive ongoing training and supervision to support their practice and knowledge of psychosocial disability while adapting to your changing needs.
Collaborative care
We work closely with your coordinators, treating professionals (including positive behaviour support practitioners and psychosocial recovery coaches) and other stakeholders (including community mental health services and forensic services).
Customised care planning
Your personal psychosocial care plan is specifically designed to meet your individual situation and goals and delivered at your pace. We continuously review the support provided to ensure it aligns with your individual goals and requirements.
Support types
Supported Independent Living (SIL) – specialist mental health teams
Our SIL service for individuals with psychosocial disabilities is a safe, recovery focused environment that feels like home. You’ll be supported by a team of Certificate IV qualified mental health workers who are experts in recovery-oriented practice.
Our evidence-based model uses strengths-focused strategies to grow your capacity and independence. We offer flexible housing options, including your own home, leased properties, or our group housing sites.
We collaborate closely with your coordinators, treating professionals, and other stakeholders, co-designing a personalised care plan to help you meet your individual goals. With a consistent support worker team and a focus on capacity building, every aspect of our service aims to support your recovery journey and progress towards greater independence.
Community participation – specialist support workers
Get out in the community with a team of specialist mental health support workers. They will give you optimal guidance and support while enabling your recovery.
Getting started is easy
Step 1: You contact us or submit a referral
You can either reach out to us directly or have someone submit a referral on your behalf.
Step 2: We meet to discuss your goals
We meet with you to learn about you – your unique needs and challenges, your goals and passions, and how we can help you.
We may even recommend other, external supports and providers to give you all the support you need.
Step 3: We match you with your perfect support team
We partner you with a team of support workers who ‘click’ with you.
You will be spending a lot of time together in the months and years ahead, so it’s important these are people who over time feel like friends and family.
Stories from happy clients
Sarah
After a six-month hospital stay, Sarah sought a provider to help her navigate the challenges of mental health and rediscover her goals and ambitions.
Care & Connects facilitated a smooth transition from the hospital and, with the support of our dedicated psychosocial team, Sarah is gaining confidence and building skills through educational courses.
Despite the ups and downs of living with a mental health diagnosis, the collaborative care and customised planning provided by Care & Connects are helping Sarah have more better days and make progress towards her goals.
Sarah
After a six-month hospital stay, Sarah sought a provider to help her navigate the challenges of mental health and rediscover her goals and ambitions.
Care & Connects facilitated a smooth transition from the hospital and, with the support of our dedicated psychosocial team, Sarah is gaining confidence and building skills through educational courses.
Despite the ups and downs of living with a mental health diagnosis, the collaborative care and customised planning provided by Care & Connects are helping Sarah have more better days and make progress towards her goals.
Frequently asked questions
Our teams are experienced supporting those with conditions like schizophrenia, bipolar disorder, PTSD, anxiety, depression, personality disorders, and more using tailored recovery-oriented care.
With participant consent, we collaboratively engage with treating health professionals, support coordinators, family members, community services, positive behaviour practitioners and other stakeholders critical to recovery.
We take a recovery-oriented approach with ongoing dialogues, customised evaluations, and care plan quality assurance practices. These are centered around evolving participant needs, emerging challenges, and aspirations and goals.
Staff are trained in crisis prevention and management. We create tailored crisis management plans and collaborate closely with your treating mental health professionals when needed.
