Navigate hospital discharge smoothly and effectively
For NDIS participants, the transition from hospital to home or supported independent living can often be overwhelming. Coordinating logistics, ensuring a safe environment, and managing ongoing care needs requires professional support.
Our approach
At Care & Connects, we follow a meticulous 5 -step process to ensure a seamless transition from hospital to your preferred living arrangement. Our dedicated team works closely with stakeholders, developing personalised care plans and providing comprehensive support to help you thrive post-discharge.
Our 5 -step hospital discharge process
Step 1
Receive query and conduct assessment
When we receive a query from stakeholders, our team carefully assesses the request and completes a thorough risk assessment to ensure we can safely meet your needs. We begin the process of planning your transition from hospital to your preferred living arrangement by developing a tailored discharge plan.
Step 2
Offer suitable programs and conduct home readiness evaluation
Based on the assessment, we offer appropriate vacancies and support programs that align with your specific needs, goals, and NDIS funding. If you’re moving into a Care & Connects house or your own home, we assess the living environment to ensure it is safe, accessible (with minor modifications if needed), and equipped for your return.
Step 3
Coordinate discharge and develop care plan
Once you’ve chosen your preferred program of support and accommodation, we arrange a discharge planning meeting to collaborate with hospitals and healthcare providers. During this meeting, we ensure all aspects of your transition are addressed and create a tailored care plan. We organise resources and prepare our service delivery team to provide you with immediate care support upon discharge, including medication management and assistance with daily living activities.
Step 4
Provide accessible transportation
On the day of discharge, we provide a free, accessible vehicle to transport you from the hospital to your home or Care & Connects house, ensuring a comfortable transition.
Step 5
Deliver ongoing support and NDIS compliance
After discharge, we provide ongoing support, with regular check-ins from our Registered Nurses. We handle all paperwork and coordination to align with NDIS guidelines, ensuring a faster discharge, usually within 1-3 weeks.
How we ensure your transition meets your needs
Free accessible transport
We offer free accessible vehicles for your transition day and any house visits, making your move as comfortable as possible.
Personalised care plans
Every care plan is tailored to your unique needs and goals, ensuring you receive the support you require.
No-obligation meet and greet
We offer a no-obligation meeting to discuss your needs and preferences before you commit to our services.
Home modifications
If you’re moving into a Care & Connects house, we can make minor modifications to ensure your new home is safe and accessible.
Faster hospital discharge
We specialise in facilitating faster hospital discharges for medically ready NDIS participants, usually within 1-3 weeks.
Stories from happy clients
Sarah
After a six-month hospital stay, Sarah sought a provider to help her navigate the challenges of mental health and rediscover her goals and ambitions.
Care & Connects facilitated a smooth transition from the hospital and, with the support of our dedicated psychosocial team, Sarah is gaining confidence and building skills through educational courses.
Despite the ups and downs of living with a mental health diagnosis, the collaborative care and customised planning provided by Care & Connects are helping Sarah have more better days and make progress towards her goals.
Sarah
After a six-month hospital stay, Sarah sought a provider to help her navigate the challenges of mental health and rediscover her goals and ambitions.
Care & Connects facilitated a smooth transition from the hospital and, with the support of our dedicated psychosocial team, Sarah is gaining confidence and building skills through educational courses.
Despite the ups and downs of living with a mental health diagnosis, the collaborative care and customised planning provided by Care & Connects are helping Sarah have more better days and make progress towards her goals.
Frequently asked questions
For medically ready NDIS participants, we can typically facilitate a hospital discharge within 1-3 weeks. Our team works efficiently to ensure a smooth and timely transition from hospital to your preferred living arrangement.
Yes, our team can provide ongoing support in your own home after discharge. We’ll work with you to develop a personalised care plan that includes regular check-ins from our Registered Nurses, Service Delivery Team and assistance with daily living activities, as required.
If you’re moving into a Care & Connects house, we can make minor modifications to ensure your new home is safe and accessible. If you’re returning to your own home, we’ll conduct a home readiness evaluation to assess any necessary modifications and work with you to implement these changes.
No, we offer a no-obligation meet and greet to discuss your needs, preferences, and goals before you commit to our services. This allows us to better understand your unique situation and determine how we can best support you.
Our team is well-versed in NDIS guidelines and we handle all paperwork and coordination to ensure compliance throughout the hospital discharge process. We work closely with hospitals, healthcare providers, and other stakeholders to ensure a seamless and compliant transition.
Let’s work together to ensure a smooth transition
We’re here to support you every step of the way. Contact us today to learn more about how we can help you navigate the hospital discharge process.
