Tools

Policies and procedures

Our aim is to empower you with the necessary information to navigate our services confidently and effectively.

Dress Code Policy

This Dress Code Policy establishes guidelines for employee appearance and attire to ensure a professional, safe, and hygienic working environment consistent with the culture and values of Care & Connects Pty Ltd.

Risk Management Policy

This policy involves identifying and managing risks as part of risk management. There is a wide range of risks involved in the risk management process, including operation, workers, and participants’ risk. Risks are inevitable, but risk management aims to control the risks and mitigate them.

Conflict of Interest

This policy identifies the requirements for delegated responsibility and authority to another suitable person in the absence of a usual position holder in place.

Delegation of Responsibility and Authority Policy

This policy identifies the requirements for delegated responsibility and authority to another suitable person in the absence of a usual position holder in place.

Governance and Operations Policy

The aim of this policy is that each participant’s support is overseen by robust governance and operational management systems relevant to the size, and scale of Care & Connects Pty Ltd and the scope and complexity of supports delivered.

Shift Swap Policy

This policy outlines the process for requesting and approving shift swaps to ensure continuity of participant care, compliance with workplace standards, and adherence to organisational requirements and the SCHADS Award and applicable legislation.

Bullying, Harassment, and Discrimination Policy

To ensure that everyone in the organisation including employees, contractors, volunteers, trainee and participants are working in a workplace free of bullying, harassment, and discrimination. In this policy, the standards for having a better workplace with a positive environment.

Human Resource Management Policy

Worker’s selection, recruitment and management, is the purpose of this policy & Procedure to demonstrate Care & Connects Pty Ltd ’s practices of effective, transparent and fair human resource management.